1. Scope
This policy covers Miaveo's paid plans (Starter, Pro, Studio). The free plan is not charged.
2. Withdrawal and refunds
- A plan is an electronic service that opens as soon as payment is confirmed. Under the Distance Contracts Regulation, services performed instantly in electronic form, and services started with your consent, carry no right of withdrawal.
- Even so, within 14 days of the first purchase we will consider a refund request provided no AI credits were used and no site was published.
- If we fail to provide the service (continuity problems on our side) we refund the payment for the affected period.
3. Cancellation
You can cancel your plan at any time. Cancellation takes effect at the end of the current billing period; your plan features continue until then. After that, published sites may be taken offline according to the limits of your plan.
4. How refunds work
Send your request to [email protected] with your account email and order details. Approved refunds go back to the card used, within 14 days of approval at the latest; how long your bank takes to show it is up to the bank.
In disputes, subject to consumer law, the Istanbul Courts and Enforcement Offices have jurisdiction.
5. Contact
Miaveo — Davutpaşa mahallesi 52. sokak — [email protected]